Retail Technology

2 articles

A futuristic AI-powered shopping cart in a modern grocery store aisle, displaying personalized media and offering frictionless checkout.

Experiential Retail's 2026 Engagement Surge: From Utility to Strategic Growth

By 2026, major grocers and big-box retailers are transforming the humble shopping cart into a strategic growth channel, complete with AI-enabled features for personalized media and frictionless checko

Theo Ashford·May 4, 2026

An AI assistant interfaces with an Amazon product page, offering real-time audio Q&A to a customer, showcasing a new era of e-commerce interaction.

Products

Amazon AI audio Q&A chat product pages

On Amazon product pages, customers can now ask AI hosts questions via voice or text, receiving real-time, conversational audio responses.

Jonah Kline·April 28, 2026