Customer Service

3 articles

A solitary paper coffee cup and a cookie sit on an airplane tray table, symbolizing the discontinuation of free snacks on short Delta flights.

Delta Scraps Free Coffee and Cookies on Shorter Flights

Starting May 19, Delta will eliminate free coffee and cookies on approximately 450 daily flights, a stark redefinition of basic in-flight service for short-haul travelers.

Adrian Vale·May 10, 2026

Amazon AI robots in a futuristic warehouse answering product questions with holographic displays.

Products

Amazon AI hosts answer product questions

Shoppers on Amazon can now ask a product a question and receive a real-time audio response, all without scrolling or reading a single review.

Jonah Kline·April 30, 2026

An overturned chair in a dimly lit restaurant dining room, symbolizing poor customer service at Alforon.

Food & Drink

Alforon's Service Issues Affect San Diego Dining

Despite the golden, oven-baked kibbeh at Alforon earning fervent praise for its uncanny meat-alternative texture, one San Diego diner recently encountered such 'terrible customer service' that they vo

Camila Roque·April 18, 2026